Looking for Assistance?
We're Here to Help
We have various ways for you to get in contact with us.
Contact us by Phone
Have questions or need to report a claim? Just pick up the phone and a member of our team will be ready to help.
800-343-1368
Contact us by Email
Have questions or need documents? Get in touch with our knowledgeable customer service team.
Contact us by Fax
Request for Proof of Insurance, certification and claims histories.
800-547-2220
Where we’re Located
10275 West Higgins Road, Suite 500
Rosemont, IL 60018


To provide evidence of coverage and claims histories to a third party, AANA Insurance Services requires a signed release from the insured member dated within two years. The signed dated release must accompany each request.

In the event of a claim, please have the following information available:

  • Date of incident
  • Patient information (Name, Age, Gender)
  • Facility Information (Name and Address)
  • A Brief Description of the incident